You may return most new, unopened items within 30 days of delivery for a full refund, minus $4.99 restocking fee. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item). There certain items that the return policy does not apply to - please check the individual product page.
You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it, and the time it takes your bank to process our refund request.
If you need to return an item, please email us at firstname.lastname@example.org with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
IMPORTANT: We only accept returns with a valid Tracking Number provided by the customer!
Free shipping to any address within continental United States.
International orders - we ship worldwide!